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#MAC MAIL OUTGOING SERVER SETTINGS AUTHENTICATION HOW TO#
#MAC MAIL OUTGOING SERVER SETTINGS AUTHENTICATION FOR MAC#
#MAC MAIL OUTGOING SERVER SETTINGS AUTHENTICATION INSTALL#
#MAC MAIL OUTGOING SERVER SETTINGS AUTHENTICATION UPDATE#

Thunderbird has only recently supported “modern authentication.” Prior to that, Thunderbird was capable only of basic authentication. If your Thunderbird was set up prior to November of 2020, you will need to update Thunderbird and change your email’s authentication method using the instructions below. The end of Basic Authentication particularly affects Thunderbird users whose Thunderbird program was configured to get U of C email prior to November 2020. Check afterwards to be sure it’s now using modern authentication. In that case you need to delete the account from Outlook, delete the saved Outlook credentials in the Credentials Manager, and then re-add the account. If it says “Clear,” then it’s using basic authentication. If it is “Bearer,” then Outlook is configured with Modern Authentication.

In the pop-up menu that appears, click on “Connection Status”.

Hold down the Ctrl key and make a right click on this icon You may need to click on the upward-pointing arrow to reveal it. Look for the Outlook icon in the system tray.

#MAC MAIL OUTGOING SERVER SETTINGS AUTHENTICATION HOW TO#

Here’s how to ensure Outlook for Windows is using modern authentication:

Go back to Outlook and re-add your account, doing the initial 2 factor authentication.

Go to the Credentials Manager in the Control Panel and click the Windows Credentials tab.

File > Account Settings > Account Settings….

Outgoing: SMTP Server Hostname: Port: 587 STARTTLS Authentication: Oauth2.

Incoming: POP3 Server Hostname: Port: 995 TLS Authentication: Oauth2.

Incoming: IMAP4 Server Hostname: Port: 993 TLS Authentication: Oauth2.

The correct settings for all email programs are shown below: If it is, you will need to remove the email account, delete saved email account credentials (from within the Control Panel’s Credentials Manager in Windows, or from within the Keychain Access program in MacOS), then re-add the email account and do the initial 2FA Duo login.Īs an alternative, you can always access email via the web: In general, you will first need to determine if the OS and app combo is compatible with modern authentication. The supported combo must be configured to use modern authentication if it is currently using basic authentication.

#MAC MAIL OUTGOING SERVER SETTINGS AUTHENTICATION INSTALL#

If you’d like to continue using the POP or IMAP protocol, you can download and install the Thunderbird email program, which supports these older protocols using modern authentication.įix: It is important to understand that you must be using a supported combination of OS and email program.

If you are an Outlook 2019 or 365 user whose account is configured using the POP or IMAP protocol, you’d just need to follow the below instructions to delete your account and re-add it as an Exchange account. In that case, SSD users should please contact SSCS for help. If the OS/app combo does not support modern authentication, then you will need to find a combo that does.

#MAC MAIL OUTGOING SERVER SETTINGS AUTHENTICATION FOR MAC#

Outlook for Mac – Office 365 (exchange only, no POP or IMAP) Outlook 2019 for Mac (exchange only, no POP or IMAP) Windows 10 Mail (exchange only, no POP or IMAP) Outlook – Office 365 (exchange only, no POP or IMAP) Outlook 2019 (exchange only, no POP or IMAP)

Outlook 2016 (exchange only, no POP or IMAP) While these protocols are capable of using modern authentication, in your case they are not currently configured to do so since your email client app was originally set up to use basic authentication. IMAP, POP, Authenticated SMTP: These older email retrieval and sending protocols are used by a wide range of email programs on Windows PCs, macs, and mobile devices. This guide is aimed at users employing Thunderbird or other non-Apple, non-Microsoft mail programs.